Frequently asked questions

Any candidate, party, PAC, or other political committee that is a 527 tax-exempt organization and registered with the Federal Elections Commission (FEC) or a State, Local, or Tribal Election Authority, is eligible to obtain verification through Campaign Verify.

Sole proprietors, 501(c)(3) organizations, 501(c)(4) organizations, businesses, and other non-campaign entity types are not eligible for verification through Campaign Verify.

My campaign or committee is newly formed and has not yet filed with an election authority. Can I submit a verification request?

Campaign Verify requires direct verification from an election authority. If you filed with an election authority, but the filing is not yet published online, please contact Campaign Verify Support for further guidance. If the election authority has not received any official notice, the entity is not yet eligible for verification.

Alternatively, in a rare instance that a 527 organization is not registered with any election authority, Campaign Verify will accept a published IRS filing. Please submit a State/Local verification request form, and enter https://forms.irs.gov/ in the Filing Record URL field. We will perform a search using the campaign’s EIN.

Note: Campaign Verify will only accept an IRS submission if the IRS listing is published and contains a postal address, email address, and/or phone number for the organization.

Is an EIN a requirement?

Yes, Campaign Verify only accepts requests from 527 organizations with a valid Employer Identification Number (EIN). We do not accept Social Security numbers. Obtaining an EIN from the IRS is immediate and easy. Please visit the IRS website to complete an application.

FEES

What fees are required?

There is a one-time fee per entity verification per two-year election cycle. Verification is $95 for all committee types.

No additional fees are required to create Authorization Tokens for text messaging, and/or to submit a sender email address for domain verification.

Do I need to pay an additional $95 fee for a resubmission if my request is initially rejected?

No. If Campaign Verify rejects your verification request, please reply to your rejection notice with the requested information. If you can provide adequate information for approval, we will amend and approve your submission.
If you’re unable to amend your submission or resubmit successfully, you will still be responsible for the initial fee.

Why do I have to pay a fee?

Your fees help pay for the operations of Campaign Verify’s identity verification program and protect your campaign from being spoofed by disinformation campaigns. Your fees help keep U.S. elections secure.

Fees go towards:

Development and security costs for the Campaign Verify platform
Costs for Campaign Verify to manually verify campaigns and committees
Operational costs for running the Campaign Verify nonprofit

How often do I need to complete the verification process with Campaign Verify? Do requests expire?

Verification requests are valid for two-year election cycles. This is a security measure to ensure campaigns are active and managed by current representatives.

Verification requests submitted between November 15, 2024, and November 14, 2026, will be valid until January 31, 2027. Verification requests submitted between November 15, 2024, and November 14, 2026, will be valid until January 31, 2029.

All Authorization Tokens for texting and sender email addresses linked to verification requests follow these cycles.

If you need to renew a verification, you will need to submit a new verification request with Campaign Verify and pay an additional $95 fee.

IDENTITY VERIFICATION PROCESS

What are step-by-step instructions for submitting a verification request?

If you are new to Campaign Verify, please complete the initial Get Started form. Whether you are a political campaign or committee, a consultant/agency, a Campaign Service Provider (CSP)/texting platform, or an email sender, we will send you relevant resources to assist with the process.
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Once you’re signed up and logged into the submission portal, click “+New Verification Request," and select a State/Local or a Federal submission form.
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Follow the instructions on the form and provide all required information. Make sure the information is current and matches the information listed on your online filing record with the FEC or a State, Local, or Tribal election authority.
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After payment, your request will be submitted to Campaign Verify for manual processing. Once approved, a secure six-digit PIN code will be sent to either the email address, postal mail address, mobile number, or landline on the online filing record. This PIN code is what allows Campaign Verify to determine an authentic submission.
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Once you receive the PIN code from the recipient, log back into Campaign Verify at https://app.campaignverify.org/, enter the PIN code, and click “Verify.”
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Once the PIN code is successfully entered, you may:
- Select the messaging channel, and generate an Authorization Token AND/OR
- Submit a campaign sender email address, which will undergo a quick additional domain verification. If approved, the email will be shared with participating email service providers.

Should I use the federal form or the state/local form?

If your committee is registered with the Federal Election Commission (FEC), please use the Federal form.

If your committee is registered with a State, Local, or Tribal election authority, please use the State/Local form.

If your committee files with both the FEC and an additional election authority, you may use either form. However, FEC filings are almost always easier and faster to use.

How do I find my filing URL?

For federally registered committees, you should find a link to your filing record on the FEC’s website: https://www.fec.gov/data/.

For State, Local, and Tribal committees, you should find a link to your filing record on the website of the relevant election authority. In most cases, this will be on the Secretary of State’s website or the county or municipal government’s website.

For convenience, we have provided a list of State-level domains to assist you with your search here.

Campaign Verify accepts a variety of online filings, such as: campaign finance forms, organizational reports, election and committee listings, and additional election authority documentation that confirms the entity is active and lists a campaign postal address, email address, and/or phone number.

Campaign Verify will not accept any filings that are not provided directly by the election authority. If the committee filed, but the filing information is not published by the election authority, please contact Campaign Verify Support for next steps.

I can’t find any filing record online. What should I do?

Please get in touch with your relevant election authority to ask them to make your filing record available online. For security reasons, we cannot accept unpublished documents directly from a campaign.

Please contact Campaign Verify Support if you require further guidance. When contacting us, please provide the following: name of the campaign(s), filing state, and the relevant election authority.

What do I put for “instructions”?

In many cases, an individual filing record may not have its own link on the election authority’s website, but requires a search of a candidate or committee name or ID to display the information. If this is the case, in the Filing Record URL field, put the URL for the search page; and in the Instructions field, provide notes for the search, e.g., “Search for Committee ID 12345 and click the May 2023 filing link.”

If the filing record does not have its own link, and no instructions were provided to locate the record, Campaign Verify is not responsible for locating your filing record and may reject your submission.

I lost or never received my confirmation PIN code. Can Campaign Verify resend the PIN?

Users may resend a PIN code by following these steps: log into app.campaignverify.org with the account that submitted the verification request, click on your submission, and click the green "Resend PIN Code" button.

Users may only resend a PIN via the verification method and contact information that was approved by Campaign Verify. For example, if Campaign Verify approved your submission and emailed the PIN to info@campaign.com, you may only resend the PIN via email to info@campaign.com. If Campaign Verify texted the PIN to (202) 123-1234, you may resend the PIN via text or call to (202) 123-1234.

If you need the PIN sent via a verification method that wasn't most recently approved by Campaign Verify, please contact Campaign Verify Support.

As always, Campaign Verify will only share the PIN via email, text, call, postal mail, or FedEx with an email address, phone number, or postal address listed or provided directly by an election authority.

How long does the verification process take?

Once the initial identity verification request is submitted, a Campaign Verify staff member will approve or reject your submission within minutes to two business days. Delays may occur if a campaign’s published filing is not readily available and/or does not meet our verification criteria.

The length of time it takes to receive the confirmation PIN code depends on your verification method. Texting or emailing the PIN code is immediate. Calling with the PIN code is dependent on your selected time frame. Delivering the PIN via U.S. postal mail takes approximately 5-10 business days; however, you may choose to expedite your letter to FedEx. Please note: Campaign Verify can only share the PIN with an email address, phone number, or postal address listed on a current filing.

*If your political committee requires expedited turnaround, you may consider Campaign Verify’s expedited path. Please reference the FAQ question, “Does Campaign Verify offer expedited turnaround?” for more details.

Once you have successfully entered the PIN code:

If you are creating an Authorization Token(s) for text messaging, token generation is immediate.
If you are submitting a sender email address, this additional domain verification should generally take under one minute.

Does Campaign Verify offer expedited turnaround?

Yes, we do offer expedited turnaround for a higher fee ($400) than our standard fee ($95), with a two-business-day SLA.

EXPEDITED SERVICE LEVEL AGREEMENT (SLA):

Extended Business Hours (Monday – Friday, 8:00 AM – 9:00 PM ET): 2-hour response (goal: 15 minutes)

Weekend Hours (Saturday – Sunday, 9:00 AM – 6:00 PM ET): 4-hour response (goal: 1 hour)

Overnight/Federal Holidays: Unless agreed upon, SLA will not be met if a verification request is submitted overnight or during a Federal holiday. If this occurs, the SLA will go into effect at the start of our extended business or weekend hours.

*SLA response time is defined as a verification request approval, or proactive communication required for an approval.

INSTRUCTIONS FOR SUBMITTING AN EXPEDITED REQUEST:

When you're logged into the portal, click "EXPEDITED VERIFICATION REQUEST," and we'll walk you through this process:

Before submitting an expedited verification request, you will be required to fill out a brief notice form. We ask that you submit the notice at least 1-business day ahead of your full request, but we will attempt to accommodate short notice. The following information will be collected.

Basic committee information. The committee name, at this time, may be marked as confidential.
Expected time of complete verification request (date and time frame). Please be as exact as possible.
Additional information (if any) that's pertinent to the processing of your request.

Campaign Verify will review, accept notice of your expedited request, or reach out with any questions or concerns. If we do not receive and approve the notice to submit an expedited request, you will be unable to submit the full, expedited verification request.

Once we have confirmed your notice, you will be alerted, and can return to your Draft request to complete all required fields, pay the expedited request fee of $400, and submit during the expected time frame you provided in your notice form.

If Campaign Verify does not meet our stated SLA, you will only be responsible for $95 (the charge for our standard turnaround).

We are not accepting notice of an expedited verification request via a support ticket, and standard $95 submissions will not be expedited.

Can you send my PIN code via FedEx Express? Only a postal address is listed on my published election authority filing, and I cannot wait 5–10 business days for the letter with my PIN code to arrive via U.S. Postal Mail.

Yes! Campaign Verify is now able to send a six-digit PIN code letter via FedEx if we’re unable to share your PIN via text, call, or email (or if you prefer FedEx over those delivery methods).

Once Campaign Verify has approved your verification request via U.S. Postal Mail, we will send an approval notice that contains shipment information and a link to request your PIN via FedEx. You can also request your PIN via FedEx on your verification request’s page – if the verification method is set to “Postal Mail” by Campaign Verify. Click "Upgrade PIN Letter to FedEx," and you will be offered a few FedEx options (only FedEx Ground for PO boxes), and the shipping and handling cost for each tier. Once selected and paid for, Campaign Verify will send your PIN letter via FedEx, and you will receive tracking information and a receipt.

We are not allowing users to request FedEx as their initial verification preference during submission to prevent users from paying for a method that doesn’t guarantee approval.

Additionally, similarly to all other PIN code delivery methods, you will only be able to request a FedEx letter to an address that’s published or provided directly by the election authority.

What happens if there is an error in my identity verification request?

Please make sure all information is correct before submitting : )

If your verification request is rejected, you will receive a rejection notice with information about what was wrong. Please reply to the notice with the requested information. Campaign Verify will amend your submission if you can provide adequate information for approval.

If you’re unable to successfully amend your submission, you will still be responsible for the initial $95 fee.

My organization is not registered with the FEC or a state or local election authority. Does Campaign Verify accept any other filings?

In a rare instance that the 527 organization is not registered with any election authority, Campaign Verify will accept a published IRS filing. Please submit a State/Local verification request and enter https://forms.irs.gov/ in the Filing Record URL field. We will perform a search using the campaign’s EIN.

NOTE: Campaign Verify will only accept an IRS filing or listing that is published on the IRS website, and lists a postal address, email address, and/or phone number for the political organization.

What if I don’t have access to the email address, postal mail address, or phone number on the filing URL?

Please find someone within the committee who has access. For example, a person with access might be the campaign treasurer with responsibility for filings. If you don’t have direct access, you should give a heads-up to the person to expect an email, letter, text, or call from Campaign Verify, so the PIN code does not get accidentally discarded.

If you need your PIN code delivered to an updated postal address, email address, or phone number (text or call), the committee may update its FEC, state, or local filing.

What does “verification preference” mean?

Campaign Verify provides an option to receive a verification PIN code either via email, text message, phone call, or postal mail.

In order to receive your PIN via email, the filing email on your submission must match an email address on the Filing URL (online election authority filing). To receive your PIN via text or call, the cell phone number or landline on your submission must match a telephone number on your Filing URL. Lastly, to receive your PIN via postal mail, the postal address on your submission must match a postal address on your Filing URL.

Email or text verification will be immediate upon approval.

Call verification is dependent on your preference; you may select a time frame to receive the automated call. Campaign Verify will leave a voicemail with the PIN code if the call is unanswered. We are unable to complete a call if we reach an automated phone system.

On some filing records, only a physical address is listed. In these cases, postal mail verification is the only option. USPS can take approximately 5-10 business days. However, once approved for USPS, you may elect to upgrade your PIN letter to FedEx.

If you select a Verification Preference and your relevant information does not match, Campaign Verify will approve your request and send your PIN via an alternate method – assuming other contact information does match. We will change the verification method based on the following priority: Email, Text, Call, and Postal Mail.

If your filing URL does not list either an email address, phone number, or a postal mail address, please contact Campaign Verify Support.

Can I edit and update my identity verification request?

You may edit the fields in your verification request if your submission is still in the “Requested” state. Log into the portal (app.campaignverify.org), click on your request, click “Edit Request Prior to Review,” update, and save.

If the status of your submission is “In Review,” “Approved,” “Rejected,” “Withdrawn,” or “Failed” (incorrect PIN code entry), please contact Campaign Verify Support to request updates.

AUTHORIZATION TOKENS FOR TEXT MESSAGING

I obtained the six-digit PIN code. How do I obtain an Authorization Token?

Please follow these steps:

1. Log back into the Campaign Verify account that requested the verification at https://app.campaignverify.org.

2. Click on the verification request.

3. Enter the six-digit PIN code, and click “Verify.”

4. Select the Channel(s) (10DLC - The Campaign Registry, Short Code, Toll-Free). If you don't know which channel(s) to select, please ask your texting provider or agency managing your texting program.

5. Click “Create an Authorization Token”.

How do I know which channel to select and token(s) to create?

Political committees may utilize one or a combination of three text messaging channels: 10DLC - The Campaign Registry, Short Code, and/or Toll-Free. If you’re unsure which channel(s) the political committee is utilizing, please ask your texting provider or agency overseeing your texting program. Campaign Verify cannot assist in your selection of the messaging channel(s).

Note: You are not able to create an Authorization Token for email. Please proceed to the Verified Email Senders section of your submission, and submit an email for domain verification.

What should I do with my Authorization Token?

You should store your token in a secure place, or just keep it in the Campaign Verify portal until you need to submit it to your text messaging service provider. Your provider will provide specific instructions on how to submit your token to them securely. DO NOT POST your token into a public-facing location or share it widely – you should treat tokens like a Social Security Number or a password.

Do I need unique tokens for each messaging channel?

Yes, if you’re using more than one messaging channel, please create a token for each channel. If you create and share a token for the incorrect channel, the token will not be accepted upstream. For example, if your committee is utilizing Toll-Free messaging, and you create and share a 10DLC token, the token will be rejected in its final registration with messaging providers.

Additionally, if a political committee is working with more than one vendor, each vendor requires a unique token.

As long as a committee is verified and the verification request has not expired, users can create as many tokens as needed from the same verification request in the portal.

Can a token be shared among messaging service providers?

No, if a committee switches text messaging service providers or uses more than one provider at a time, a committee will need to obtain a unique token for each text messaging service provider.

Additionally, if a political committee is using more than one channel (10DLC, Short Code, Toll-Free), the committee needs a token for each channel.

As long as a committee is verified and the verification request has not expired, users can create as many tokens as needed from the same verification request in the portal.

How do I obtain more than one token from the same submission?

You have the ability to generate more than one token per verified submission (after successfully entering the six-digit PIN). First, "Select the Channel" (10DLC - The Campaign Registry, Short Code, or Toll-Free), and click “Create an Authorization Token” as many times as needed, at no additional cost.

If a verification request has expired, you cannot obtain an additional token from the submission. You will need to submit a new verification request and pay an additional $95 fee.

Where should my texting provider submit Authorization Tokens?

Upon successful verification from Campaign Verify, you should securely provide your Campaign Verify Authorization Token(s) to your Campaign Service Provider (CSP)/text messaging provider.‍

Your CSP will submit 10DLC tokens to The Campaign Registry.

Your CSP will submit Short Code and Toll-Free tokens to their connectivity partner (aggregator), who will, in turn, pass the tokens to a wireless carrier for final validation.

What happens if my token is leaked or I suspect it has been stolen?

Please notify Campaign Verify Support immediately.

What is the format of a Campaign Verify Authorization Token?

An Authorization Token is comprised of 6 pipe (|) delimited fields and starts with “cv.”

10DLC Tokens: The Service ID (3^rd field) will be “tcr”. The Channel ID (4^thfield) will be “10dlc”.

Short Code Tokens: The Service ID (3^rd field) will be “mno”. The Channel ID (4^thfield) will be “short”.

Toll-Free Tokens: The Service ID (3^rd field) will be “mno”. The Channel ID (4^thfield) will be “tfree”

Does my token expire?

Campaign Verify Authorization Tokens are valid for two-year election cycles. This is a security measure to ensure campaigns are active and managed by current representatives.

Tokens for verification requests submitted between November 15, 2024 - November 14, 2026, will be valid until January 31, 2027. A new cycle will start on November 15, 2026. Tokens for verification requests submitted between November 15, 2026 - November 14, 2028 will be valid until January 31, 2029.

‍If your token has expired, you will need to submit a new verification request with Campaign Verify and pay an additional $95 fee.

A2P TEXT MESSAGING CHANNELS

What is Application-to-Person (A2P) messaging?

Application-to-Person (A2P) messaging is a term used to describe a text message sent from a business application to a person, rather than person-to-person (P2P) messaging. A political entity that is using messaging to communicate with voters, supporters, and additional recipients is considered A2P messaging.

What are examples of A2P messaging channels?

Currently, three Application-to-Person messaging channels are available for political committees.

Ten-Digit Long Code (10DLC) – a local 10-digit phone number
Short Code – a 5 or 6-digit number
Toll-Free – a 1-800 (or 877, 866, 855, etc.) number

What is 10DLC messaging?

10-Digit Long Code (10DLC) is the sanctioned standard for Application-to-Person (A2P) text messaging utilizing a traditional 10-digit phone number. 10DLC is a reliable messaging channel with throughput levels suitable for SMS campaigns.

For more information, please visit https://www.campaignverify.org/10dlc.

What is the difference between Campaign Verify and The Campaign Registry?

The Campaign Registry is a company that manages 10DLC registration on behalf of major U.S. wireless carriers. The Campaign Registry has vetting partners that assist in verifying the identity of businesses and entities that want to engage in text messaging. Campaign Verify is an independent, nonprofit organization that serves as one of the vetting providers for The Campaign Registry.

What is Short Code messaging?

A short code is a 5 or 6-digit phone number used for trusted, high-volume text messaging. For more information, please visit https://www.campaignverify.org/short-code.

What is Toll-Free messaging?

Toll-free allows entities to message using a 10-digit toll-free phone number, allowing nationwide, high-volume, two-way communications. For more information, please visit https://www.campaignverify.org/toll-free.

VERIFIED EMAIL SENDERS

When does the Verified Email Senders program begin?

The program began on September 8, 2026. Political committees can now submit their sender email addresses for domain verification through the Campaign Verify portal.

Can you provide an overview of Campaign Verify’s Verified Email Senders program?

Campaign Verify verifies political committees’ sender email domains, which are shared with participating email service providers. The program is designed to help prevent email impersonation, reduce spam, and improve email deliverability for verified, compliant senders.

At this time, our participating email service provider is Gmail. For more information, visit Google’s Help Center.

Is the Verified Email Senders program a requirement, and what are the benefits?

Campaign Verify and participating email service providers do not require that you verify your sender email address. However, to participate in Gmail’s Verified Sender Program and receive program benefits, you must verify the political committee’s sender email address with Campaign Verify.

How can I submit an email address for domain verification?

First, complete an identity verification request in the Campaign Verify submission portal. If the committee already has an unexpired, verified request, you can use that as your starting point.

Once the PIN code has been successfully entered and the request is “Verified,” users can proceed to create an Authorization Token(s) for texting, and/or submit a campaign email address for domain verification. We will perform an additional quick verification on the domain. If the domain is approved, we will share the email address with participating email service providers. You are not required, or able, to share your verification status directly with the provider.

When I submit a sender email address, what verification checks is Campaign Verify performing?

Campaign Verify performs the following checks:

Domain match: The domain must match - or redirect to - the public website associated with the committee.

Domain expiration: The domain must remain active past the expiration of your Campaign Verify identity verification request. Current verification requests expire January 31, 2027. If your domain expires before then, update it with your registrar (GoDaddy, Squarespace, Cloudflare, etc.) before submitting your email.

Freemail and shared domains: Addresses using free email providers (e.g., campaign@yahoo.com) or shared domains (e.g., vote@campaign.mailchimp.com) will be rejected.

Duplicate domains: A sender email address will not be accepted if another active verification request already claims that domain. The previously verified domain will, however, remain active and “verified” with participating email service providers.

If the sender email domain redirects to the committee's website, the verification criteria apply to the destination domain.

Note: Campaign Verify does not verify the local part of the email address — for example, "hello" in hello@annaforcongress.com.

How long does it take for my email to be verified and sent to participating email providers?

The complete process has two steps:

Step 1) Political Committee - Identity Verification Request: After submitting your information, a Campaign Verify staff member will approve or reject your request, or follow up for more information, within minutes to two business days. Delays may occur if your committee's filings are not readily available and published by the election authority. Once you’ve received your PIN code via text, call, email, postal mail, or FedEx - and successfully entered the PIN - your request is “Verified.”

Step 2) Email Senders - Domain Verification: Within your “Verified” request, you can submit your sender email address. Domain verification typically takes under one minute. If approved, your email address is sent to participating email service providers nightly, and it may take a few days for the email service provider to recognize your verified status. If you believe your domain was rejected in error, please contact Campaign Verify Support.

Note: After completion of Step 1, users may submit an email address for domain verification and/or generate Authorization Tokens for texting.

How can I update the sender email address using the same domain, and how many updates can I make?

To update your sender email address within the same domain, return to the Verified Email Senders section of your Campaign Verify submission and enter the new email address.

Keep the following limits in mind:

You may update the email address once per active verification request.
Same-domain updates cannot be made alongside a new identity verification request.

My email address was rejected because the sender domain has already been verified by another user. How should I proceed?

If another user already verified the domain, we recommend the following:

For Gmail:

If you know the current domain owner in Google’s Postmaster Tools, ask the owner to grant your Google account access.
If you don’t, verify ownership of the domain separately within Postmaster Tools.

For more details, visit Google’s Help Center on Postmaster Tools.

Can I deactivate (and reactivate) the sender email address?

Yes. You can deactivate and reactivate sender email addresses as many times as needed. Each change will remove or restore the domain from participating email providers' lists accordingly.

Note that deactivating a sender email address does not reset your one allowed email address update per domain.

Can I submit an email address with a subdomain?

You may submit an email address with a subdomain, but Campaign Verify only verifies the root domain. For example, if you submit hello@mail.bobforpresident.com, we will verify bobforpresident.com.

However, the complete email address - subdomain included - will still be shared with participating email service providers.

When does my sender email address expire?

Sender email addresses expire at the same time as their associated Campaign Verify identity verification request, according to the following schedule:

Verification Request Submitted: November 15, 2024 – November 14, 2026
Expiration Date: January 31, 2027‍

Verification Request Submitted: November 15, 2026 – November 14, 2028
Expiration Date: January 31, 2029

Upon expiration, the email address and its domain will be removed from participating email service providers' lists. To keep the domain active and verified, you will need to submit a new identity verification request, and submit a sender email address for domain verification.

How many attempts can I make when submitting a domain for verification?

You have three attempts per verification request. If all three attempts fail, contact Campaign Verify support to escalate if you believe the rejection was an error, or to resubmit after making the required changes.

Does my sender email address need to be aligned with the SPF and DKIM authenticating domains?

Alignment is not required by Campaign Verify, but participating email service providers may require it. Without alignment, you will not achieve full compliance with the Gmail Verified Senders Program.

CAMPAIGN VERIFY ACCOUNT MANAGEMENT

How do I sign up for a Campaign Verify account?

Please visit https://app.campaignverify.org/ and navigate to “sign up.”

Enter an email address and secure password. We will send an email to confirm the email address of the account you’ve entered.

Enter a first name and last name for your profile.

Lastly, set up multi-factor authentication (MFA).

How do I enable and use multi-factor authentication (MFA)?

When you sign up for a new account or log in to an account that has not activated MFA, you will be prompted to set up MFA.

We offer two MFA methods:

‍Authenticator App: Please follow the prompts. You will be asked to scan a QR code using an authenticator app like Google Authenticator or Authy (both available for free download in the App Store or Google Play). Once you scan the QR code with your phone’s camera within the app, the app will generate a one-time passcode that you can enter into the Campaign Verify screen. Once activated, when logging back into the portal, Campaign Verify will ask you to enter the code displayed on your authenticator app.

‍SMS Text: Enter your mobile phone number. Campaign Verify will send a text to this number as an additional authentication method when logging in.

Please also copy the one-time recovery code provided. You may enter this code if you cannot bypass MFA with your selected method. As a backup MFA method, we will also validate your account via email. To utilize your recovery code or email for the MFA method, select “Try another method” during the MFA check.

If you would like to add an additional MFA method to your current MFA selection, please log in to the portal, and navigate to “Add Additional MFA” (drop-down in upper right). An enrollment email will be sent. You can add Text or Authenticator App as a second MFA option. You can also add another phone number to your text MFA method, or an additional authenticator app to your authenticator app MFA method.

Is multi-factor authentication (MFA) required?

Yes. MFA is a standard security practice that provides an extra layer of security beyond usernames and passwords, and reduces the risk of account takeover.

What are the capabilities of team accounts?

Team accounts are useful for campaigns with more than one or transitioning employees, or consultants who are managing verification requests for more than one campaign.

TEAM "MEMBER" CAPABILITIES:·

1. Members can submit, view, and edit verification requests.
2. Members can invite other Members to the Team and cancel invites to join the Team.
3. Members can add or remove their personal verification requests to or from a Team.

‍TEAM "OWNER" CAPABILITIES:

‍Owners have all of the capabilities of Members AND:

1. Owners can transfer the ownership of a Team to another Member.
2. Owners can remove a Member from a Team (along with all of the Member's verification requests).
3. Owners can remove verification requests of any Team Member.

How do I create a team account?

Within the portal, click on your name (upper right), and select “Teams.” When you create a Team, you will become the Team “Owner” and can invite other “Members” to join the Team. In order to invite other “Members” to a Team, the invitee will first need to create a Campaign Verify account at app.campaignverify.org.

Team accounts allow members of the same campaign, consultancy, or vendor to collaborate on verification requests.

REQUIREMENTS AND BENEFITS OF CAMPAIGN VERIFY

Is Campaign Verify required?

Since 2021, some U.S. wireless carriers have required political entities (527 tax-exempt organizations) utilizing Application-to-Person 10-Digit Long Code (A2P 10DLC) messaging to obtain a Campaign Verify Authorization Token. Verification through Campaign Verify gives political groups access to increased text messaging throughput via a special registration category - the political special use-case - within The Campaign Registry (TCR). Campaign Verify is an authorized vetting partner of TCR, which manages 10DLC registration on behalf of U.S. wireless carriers.

On November 5, 2025, Campaign Verify started issuing Authorization Tokens for additional A2P messaging channels: Short Code and Toll-Free. A wireless carrier began requiring U.S. political committees to obtain a Campaign Verify Authorization Token for these channels as of February 17, 2026. This requirement applies to all political entities (527 tax-exempt organizations) using 10DLC, Short Code, and/or Toll-Free messaging channels. Political entities that do not complete identity verification and attempt to send bulk text messages may face fines or message blocking from some wireless carriers.

Campaign Verify and participating email service providers do not require you to verify your sender email address. However, to participate in Gmail’s Verified Sender Program and receive its benefits, you must verify your political committee’s sender email domain with Campaign Verify.

What are the advantages of obtaining verification through Campaign Verify?

Campaign Verify helps protect your campaign from spoofing and increases your ability to reach your voters and supporters. Most importantly, verification is designed to increase civic engagement, prevent disinformation stemming from spoofed campaigns, and ultimately, protect the public from malicious texts and emails.

TEXT MESSAGING AND EMAIL PROVIDERS

My company operates a political email and/or texting platform. How can my platform be included?

Please review our Campaign Service Provider (CSP) Playbook for information on how to participate as a texting provider, and please review our Email Senders Playbook for information on how to participate as an email provider.

If you have additional questions, please contact us at serviceproviders@campaignverify.org.

RESOURCES

Are there resources available that can help ensure my campaign’s communications reach my supporters while protecting them from unwanted traffic?

Wireless carriers and many of the companies and platforms that provide text messaging services have prepared guidelines that outline the best practices for text messaging campaigns.

Messaging Principles & Best Practices is a general guide developed by the members of CTIA, the wireless industry trade association. CTIA also launched a timely website for campaigns ahead of the 2024 election season: Keeping Political Text Messaging Spam-Free.

‍M3AAWG Mobile Messaging Best Practices for Political Programs in the United States is guidance from the Messaging and Mobile Malware Anti-Abuse Working group, a technical working group comprising ISPs, telecom companies, email service providers, social media companies and others.

For guidance on email communications, M3AAWG has also published a document, "M3AAWG Sender Best Common Practices."

Additionally, Google’s Help Center on Email Sender Guidelines can help you successfully send and deliver email to personal Gmail accounts.

PARTNERING WITH CAMPAIGN VERIFY

Does Campaign Verify offer its identity verification service to additional partners?

Campaign Verify’s service is designed to be utilized by another network that could benefit from identity verification from a trusted, non-partisan, independent entity. If you are interested in learning more about our capabilities, please contact info@campaignverify.org.

ADDITIONAL SUPPORT

I’m still confused. Can I contact a human?

Of course! Please reach out to Campaign Verify Support via our website's Support widget or at support@campaignverify.org. We will follow up as quickly as we can.

If you’re contacting us regarding support for a verification request, please provide the campaign name(s).